Refund policy

 

At Zaitra, we create each garment with intention and care. As a made-to-order brand, we follow a mindful production process to reduce waste and promote sustainable fashion.


Exchange Policy (Size-Only Exchanges)

We understand that the perfect fit matters.
 If there’s a size issue, we’re happy to offer a one-time size exchange, provided:

  • You inform us within 3 days of receiving the order.

  • The garment is unworn, unused, and returned in its original packaging with tags.

  • The customer bears the shipping costs for the exchange.

For a better fit, you may also share your custom measurements before placing your order via WhatsApp at +917303143720.


No Refunds or Cancellations

We do not offer refunds or accept cancellations, as each piece is specially made just for you.

Let’s help the planet together by making conscious purchases. Your support allows us to reduce waste and create fashion that lasts.

Thank you for choosing mindful fashion.

We’re always here to help—reach out to us for sizing assistance, custom fits, or queries via WhatsApp at +917303143720.